Frequently Asked Questions
Everything customers ask before buying followers, likes, views, retweets, poll votes, and live-event support from Mega Followers UK.
Where's my order?
Use the order ID from your confirmation email.
Order not looking right?
What if I haven't received my order?
First check the delivery window listed on the package page. Standard packages start within minutes and complete across the working day, larger packages pace across one to two working days, and Live Stream and Space packages deliver in real time from the event start. If the window has passed and you haven't seen delivery, message the team via the contact page with your order number, and support will investigate immediately.
Does my account need to be public?
Yes throughout the delivery window. If the account or post is set to private, our system cannot deliver to it. Switch to public before placing the order, keep it public until delivery is complete, then set it back if you prefer.
How fast does delivery start?
Standard packages start within minutes of settlement. Delivery paces from there at natural speeds so the growth reads as organic rather than a spike, which is what platform algorithms flag as suspicious.
Do I need to give my password?
No, never. Every order runs on the public URL you paste at checkout. We never ask for account credentials, we never need them, and any service claiming to need your password for a follower order is a red flag.
All questions
Jump to:
General
5Why should I buy Social Media services?
Social platform algorithms read early engagement as a distribution signal. A post with 100 likes in the first hour gets shown to more people than the same post with 5 likes. A profile with 1,000 followers gets recommended more often than one with 50. Paid packages at the right tier lift the account or post past the perception and algorithmic floors, so the organic engagement that follows compounds on top of a healthier baseline.
Is there a limit to how many followers or other services I can buy?
Standard package ladders run from starter tier up to 20,000 followers (X), 50,000 likes (Instagram), and 100,000 views (TikTok UK) depending on the product. Above the top standard tier, pricing moves to bespoke, and you can message the team via the contact page. There is no cap on how many separate orders you can place across products and posts.
Which package would be best for me?
Every package page carries an "Is This the Right Package for You?" block that describes when to pick that tier, when to downshift to the smaller one, and when to upshift to the larger one, so you can self-serve. If you're still unsure, message the team via the contact page with your account URL and goal, and support will recommend a tier honestly, including recommending a smaller package than you asked for if that's the right fit.
Will Mega Followers UK support me throughout the process?
Yes. Customer support is available 24/7, orders are tracked in real time in your account dashboard, every order is covered by the refill guarantee, and the team handles bespoke orders, split orders, and multi-product bundles through the contact page.
Can I buy all the services together?
Yes. Place separate orders for each product from the checkout, or message the team via the contact page for a bundled order. Wallet balance stacks across products, so a customer buying Followers, Likes, and Comments together only tops up once and pays the wallet-15% discount on all three.
Delivery
5What if I haven't received my order?
First check the delivery window listed on the package page. Standard packages start within minutes and complete across the working day, larger packages pace across one to two working days, and Live Stream and Space packages deliver in real time from the event start. If the window has passed and you haven't seen delivery, message the team via the contact page with your order number, and support will investigate immediately.
Does my account need to be public?
Yes throughout the delivery window. If the account or post is set to private, our system cannot deliver to it. Switch to public before placing the order, keep it public until delivery is complete, then set it back if you prefer.
How fast does delivery start?
Standard packages start within minutes of settlement. Delivery paces from there at natural speeds so the growth reads as organic rather than a spike, which is what platform algorithms flag as suspicious.
Do you deliver on weekends?
Delivery runs 7 days a week, and customer support is available 24/7. Orders placed on a Saturday or Sunday still start delivery within minutes, exactly as they would midweek.
How do I track my order?
Order status is visible in your account dashboard in real time, from settlement through to full delivery. You also get an email confirmation at checkout and a delivery-complete email when the order finishes.
Payment
5What payment methods do you accept?
Debit and credit card (Visa, Mastercard, Amex), UK bank transfer, cryptocurrency (BTC, ETH, USDT and more), and Mega Followers wallet. Wallet gives 15% off every order for customers who top up in advance.
Are prices really in GBP?
Yes. Every price on every page is quoted in real GBP with no currency-conversion markup at checkout. What you see is what your bank charges you.
Do you charge VAT?
No. The GBP price shown on the package page is the total you pay. There is no VAT added at checkout, and no extra fees on top of the listed price.
Is checkout secure?
Yes. Card payments run through a PCI-compliant gateway and we never store card details on our own servers. Crypto payments run through a settlement processor with standard blockchain security.
Can I get a refund if I change my mind?
See our Refund Policy for the full terms. In short: refunds are available for orders that fail to deliver within the guarantee window, and for orders cancelled before delivery starts. Once delivery is complete, the refill guarantee replaces the refund mechanism.
Refill Guarantee
4Why are some of my followers dropping off?
Platform-level drop-off happens across the industry, even organic followers unfollow over time. That is what the refill guarantee is for. If the delivered count drops inside the guarantee window, open the order in your account dashboard and request a refill. Our team checks the order, confirms the drop, and tops the count back up at no cost.
What is the refill guarantee?
If the delivered count on your order drops within the guarantee window, we top it up for free at no extra cost. Standard products carry a 30-day refill window. Instagram Reel Views and X (Twitter) Views carry a 365-day refill window, as stated on their package pages.
How do I claim a refill?
Open the order in your account dashboard and use the refill request option on it. The request goes to our team, who check the order and confirm the delivered count has actually dropped, then trigger the refill for you. Requests must be raised inside the guarantee window: 30 days on standard products, and 365 days on Instagram Reel Views and X (Twitter) Views. If you would rather not use the dashboard, message the team via the contact page with your order number and a screenshot.
Does the refill apply to Auto packages?
Yes. Auto Likes and Auto Views packages carry the same refill guarantee on the delivered count for each post they cover, within the package's active window.
Account Safety
4Are there any risks to buying social media services from your site?
The industry-standard risks (fake accounts obviously wrong, spike-shaped delivery that looks suspicious, no refund cover) are all mitigated by our operating model: real-looking sources, natural pacing, 30-day refill (365-day on Instagram Reel Views and X Views), and a UK-registered business you can hold accountable if something goes wrong.
Is it possible that my account could be banned for buying followers?
Buying followers has been common across the creator economy for over a decade. Instagram, TikTok, Facebook, and X all know it happens, and their enforcement targets bot networks and coordinated inauthentic behaviour rather than individual customers whose accounts show natural organic-plus-paid growth. Our packages ship from real-looking accounts at natural pacing precisely to look like organic growth, not a spike the platform would flag.
Do I need to give my password?
No, never. Every order runs on the public URL you paste at checkout. We never ask for account credentials, we never need them, and any service claiming to need your password for a follower order is a red flag.
Will these appear as bots in my analytics?
The sources we deliver are real-looking accounts with plausible profile signals (avatar, some post history, some followers of their own), so they do not visibly flag as bot accounts in normal analytics review.
UK-Specific
4What makes a "UK" product different from a standard product?
Our UK-labelled products (UK Followers, UK Likes, UK Page Likes, UK Post Likes, UK Video Views) ship from accounts registered in the United Kingdom rather than global-audience sources. This UK-composition weighting matters for Meta Ads regional CPMs, TikTok's UK-audience algorithm, and brand-partnership scouts targeting British audiences.
Do I need UK-specific followers for my Meta Ads?
If your Meta Ads campaigns target UK audiences, yes, materially. Meta's ad-delivery algorithm reads follower composition when scoring which pages to serve UK audiences at optimal CPMs. Pages with UK-weighted follower bases typically see meaningfully better regional CPM efficiency than pages with global-audience follower bases.
Are you actually UK-based?
Yes. Mega Followers UK is the trading name of TIGMONSTUDIOS LTD, a UK-registered limited company. Support is available 24/7, and pricing is quoted in GBP with no VAT added at checkout.
Do you serve customers outside the UK?
Yes. The site accepts customers from anywhere, and non-UK customers can buy standard (global) or UK-composition packages depending on their goal. All pricing remains in GBP.
Wallet & Monthly Lucky Draw
4How does the Mega Followers wallet work?
Top up your wallet with any GBP amount, and every order paid from wallet balance gets 15% off the listed price. Wallet balance never expires, works across all products and platforms, and wallet spending counts towards your Monthly Lucky Draw entries (one entry for every complete £100 of qualifying spend).
What is the Monthly Lucky Draw?
Every complete £100 of qualifying spend in a calendar month earns you one entry into that month's draw, with no maximum. £250 of qualifying spend means two entries. Qualifying spend counts completed orders and wallet top-ups, and a refund reduces it again. One entrant is drawn at random each month and receives a £50 credit to their wallet. Entries lock at the end of the month, there is no separate signup, and a previous winner stays eligible.
Can wallet balance be refunded?
Wallet balance is issued as store credit rather than a refundable payment. It works across all products, all platforms, and never expires, but it cannot be withdrawn back to a card or bank account. See the Refund Policy for the full terms.
What are the 50 free bonus likes?
Every completed order qualifies for 50 free bonus likes on a post URL you choose, on any product and with no minimum spend. They are not applied automatically: after checkout we email you a claim link, and you need to use it to nominate the post. The claim link expires 24 hours after it is issued, so claim it promptly or the entitlement lapses.
Live-Event Products
4How do TikTok Live Stream Views work?
Live Stream Views deliver concurrent viewers on your active TikTok LIVE session in real time, from the moment the LIVE starts. The concurrent count holds for 30 minutes from stream start. Place the order at least 30 minutes before you go live so delivery is queued and ready.
How do X Space Listeners work?
Space Listeners deliver concurrent listeners on your active X Space in real time, from the moment the Space starts. The concurrent count holds for 30 minutes from Space start. Place the order at least 30 minutes before the Space so delivery is queued and ready.
What if my Live Stream or Space is delayed or cancelled?
Message the team via the contact page as soon as you know. If the event hasn't started, we can hold the order for a rescheduled time. If the event is cancelled entirely, delivery cover carries over to a future event.
How do Twitter Poll Votes work?
Paste the poll URL at checkout and specify which option you want the votes cast on (in the checkout notes field). Delivery runs during the poll's active voting window. For split-vote orders across multiple options, message the team via the contact page.